Working with Benjamin’s Tech Rescue is like having your own personal tech department
✓ Stellar Customer Service
✓ a trusted partner
When you work with Benjamin’s Tech Rescue, you work directly with Ben. He has a vast knowledge base when it comes to tech support. Below is our list of services. If you don’t see what you need listed, please contact us. If we can’t help you, we work hard to find someone who can.
Specialties
Cybersecurity
Protecting your assets are as important to us as it is to you. Let’s chat about the best way to secure your system and data.
Data management
Data management is crucial in a digital world. Whether it is backing up your data, creating a server, or just consulting on the best data storage system for your business, we’ve got you.
Workstation Maintenance
Monthly in-person inspection to keep your workstations up and running. A maintenance plan lessens the chance of your workstation failing you when you need it most. In addition, it makes repair time quicker. Enrolling in a maintenance plan allows you to receive discounts on other services. Contact us to find out more about this opportunity.
Maintenance Plans
1-2 Workstations
✓
Monthly Onsite Maintenance
✓
Discounted hourly fee on any service call
✓
VIP status when it comes to service calls
✓
Double referral discount
3-6 Workstations
✓
Monthly Onsite Maintenance
✓
Discounted hourly fee on any service call
✓
VIP status when it comes to service calls
✓
Double referral discount
7+ Workstations
✓
Monthly Onsite Maintenance
✓
Discounted hourly fee on any service call
✓
VIP status when it comes to service calls
✓
Double referral discount
Troubleshooting
Do you have a workstation down? Is your camera system not working or printer not printing? Contact us so we can set up a Diagnostic Consultation.
Networking
Do you need your devices to “talk to each other” wirelessly or hardwired? Ben can do that.
Video Monitoring Setup
Are you looking to keep a closer eye on things within your workspace, office building, or store? Ben can help you figure out what would be the best set up for your needs and install the system.
Audio System Setup
Looking to add some atmosphere to your business space by playing music over a speaker system or perhaps you want to install a PA system? Contact Ben to see how he can assist you.
Software
Whether you need software installed or updated, Ben can assist you. If you have new software and need help understanding how to navigate it, shoot us a message to see how we can help.
VOIP
Voice Over Internet Protocol is an alternative to your standard phone lines. If you are interested in learning more about VOIP and how it can help you, Ben would be happy answer any of your questions.
One-On-One Instruction
Do you want to learn how to navigate Microsoft Office? Does creating your own mass email marketing appeal to you? Would you like to learn computer basics? Ben is a fantastic teacher and prides himself in making technology accessible to the non-tech savvy person. Contact us to see how Ben can help you.
Consulting
Wanting to replace all of your workstations but don’t know what would be best for your company? Are you considering adding in a meeting space and want to know the best way to set it up? Perhaps you are wanting some feedback on the best software for your needs. Let’s set up a time for Ben to discuss your new project to ensure you are getting exactly what you need.
Other Services
- Computer set-up
- Data transfer to new device
- Mass email list setup
- Update links for websites
Don’t see what you are looking for?
Shoot us a message to discuss what you are wanting to do and we will see how we can help.
